Welcome to Best Language Experts Centre
We value your trust and are committed to protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy explains how we collect, and protect your information when you use our services or visit our website www.bestlanguageexperts.com.
1. Information We Collect
We may collect and process the following types of personal data:
• Contact details – name, email, phone number, company name.
• Service information – documents you share for translation, interpretation, or related services.
• Billing information – address, payment details, or transaction records.
• Other information – any other data necessary like referral links, Glossary or portal details required based on the project.
2. How We Use Your Information
Your data may be used for the following purposes:
• To process translation or related service requests.
• To communicate with you regarding your enquiries, projects, and quotations.
• To issue invoices, process payments, and manage accounts.
• To improve our customer experience such as feedback.
3. Disclosure of Information
We have strong non-disclosure agreements with our translators and interpreters’ team so that your data were very safe at our end:
• Interpreters or translators – who assist in fulfilling your project (bound by confidentiality).
• Business partners or Clients – Agreements signed between clients for document sharing.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data from loss, misuse, or unauthorised access.
5. Retention of Data
We keep your personal information only as long as necessary to fulfil the purposes described above or as required by law.
Once it is no longer needed, your data will be securely deleted or anonymised.
6. Links to Other Websites/Social media
Our Service may contain links to other websites or social media like Facebook, Instagram that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic.
You can disable cookies in your browser settings, but some parts of the website may not function properly as a result.
8. Legal Requirements
Best language experts may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Best language experts.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with updated date. Your continued use of our website after such changes means you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Best Language Experts Centre
Lot G02-G07, Level 3, Platinum Sentral,
Jalan Stesen Sentral 2, 50470 Kuala Lumpur, Malaysia
📞 03-2722 4638
enquiry@bestlanguageexperts.com